We never ask for your card on our own forms
Our booking request form collects your trip details, traveller names and billing address only. It does not ask for a card number, expiry date or security code (CVV).
How you pay
- You send a booking request. Nothing is charged at this point and no ticket has been issued yet.
- We confirm the final price with you. An agent confirms the itinerary and the full price, including taxes, airline fees and any agency service fee, by phone or email.
- You pay on a secure hosted page. We send you to, or email you a link for, a payment page run by our card processor. That page is operated under the Payment Card Industry Data Security Standard (PCI DSS). Your card details go straight to the processor; they never pass through or get stored on our servers.
- We issue your ticket and email your confirmation and e-ticket number. Your booking is final only when you receive the e-ticket.
What you will see on your statement
Depending on how your ticket is issued, the charge may appear under our company name (Spectrum Travels INC) or under the name of the airline that issues the ticket, and may be split into more than one charge (for example, the airline fare and our service fee). Your confirmation email will explain this.
Stay safe
- We will never ask you to read out your full card number or CVV by email or text message.
- Payment links from us always begin with
https://and point to our card processor. If you are unsure whether a message is from us, call us on +1-833-332-1422 before paying. - Check that the amount on the payment page matches the price we confirmed.
Refunds and disputes
Refunds follow the airline's fare rules and our Refund Policy. If something looks wrong with a charge, contact us first so we can fix it quickly.